Your musical experience should be fun and relaxing, not stressful and confusing. At Gold Coast School of Guitar it's top priority that you know what is involved in scheduling lessons, so that you know what your options are if your schedule doesn't go as planned.
Allen is a dedicated full-time professional teacher and he spends a great deal of time planning your unique musical experience. When you purchase a lesson you are paying for a time slot in Allen's schedule.
Each lesson is up to 50 minutes in length, depending on your needs for the day. At Gold Coast School of Guitar, lessons are about learning new skills you need to play well with others, and not about watching the clock. Mark your calendar for a full 50 minutes in case we need it, but if we reach our objectives for the day earlier, we won't use the whole 50 minutes.
Once your time slot is on Allen's calendar and your card is charged, your lesson purchase is final. Like any other final purchase your time slot is yours to use or not use as you please, and your money is wasted if you don't attend your lesson. Lessons A La Carte can not be rescheduled, but if you can't make your lesson Allen will be happy to record a lesson video for you during your lesson time. There are no refunds or credits for cancelled or missed lessons.
In the unlikely event that Allen must cancel your lesson, you will be given your choice of a refund or priority scheduling for a make-up lesson. Lessons A La Carte expire six months after date of purchase.
Audio And Video Recordings
Audio and video recordings of your lessons are a valuable resource. Allen will record the most important parts of your lessons for you.
Most recordings are easily completed during your lesson, whether in person or online. Allen will make all recordings during your lesson unless you request otherwise and choose to pay extra for the time involved.
Lesson materials, including audio and video recordings are for your educational use only, and should not be shared with anyone else. All lesson materials are the intellectual property of Gold Coast School of Guitar
Technical difficulties happen, but you don't have to miss your lesson due to failings of your internet service provider or an unexpected computer crash if you've taken the proper steps to prepare.
Your devices and internet connection are your responsibility, so make sure to follow these instructions carefully before every lesson to reduce the chance of losing valuable lesson time: